refund policy

Refund Policy

Refund and exchange only in case of transit damage if proper opening video is provided. It should be a 360° video displaying the shipping label with the tracking id.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at teamhellobeautiful14@gmail.com and send your item to: House No.- 17, Bhaskar Path, Usha Nagar, Borbari, Guwahati – 781036.